No big decision should be made without first doing your homework, that includes the decision of picking an HVAC contractor. You’ll want to seek out a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation isn’t a good candidate to be a DIY project. It’s important to secure a contractor that is highly skilled in a number of areas. They will figure out your home’s load calculation, pull permits to guarantee local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get mediocre performance from your system.
The professionals at Controlled Comfort HVAC Inc have put together some questions to ask to help you on your pursuit of finding your ideal HVAC contractor.
Do they have references or referrals?
When deciding to work with a company they should be able to furnish you with a list of recent customers that can authenticate the quality of their work. Once you receive that you can call and ask them about their recent HVAC projects, if they are satisfied with the results and if they would choose the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Searching a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are members of ACCA are serious about their profession and will enthusiastically provide you with referrals.
Another option option is asking for the help of your friends on social media. These recommendations are coming from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This provides protection for consumers from companies that use inexperienced workers. A simple online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The ideal time to secure a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s operating properly and get your regular maintenance scheduled to keep it running properly.
Building a relationship based on trust and experience is important to us at Controlled Comfort HVAC Inc in Carpentersville. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 224-412-8308 or set up an appointment with us using our online scheduler.