The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or away and can raise and lower settings to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy provider for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or call a HVAC professional like Controlled Comfort HVAC. If you’re installing it without help, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem as the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get enough juice, Nest says you might have some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is creating weird noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously on, won’t turn on or turns off and on repeatedly in a short period of time.

You may think something is up with your heating and cooling system, but if you just installed the Nest, we advise you check your thermostat first. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting on your own but can’t repair the issue, a smart thermostat specialist like one from Controlled Comfort HVAC can provide support. We can pinpoint the problem and add a C-wire, if required.

Smart thermostats like the Nest are created to make your life easier, through automatic energy-efficient programming and the opportunity to keep an eye on temps while you’re out. It’s a frustrating experience when yours won’t operate properly, but our heating and cooling pros at Controlled Comfort HVAC can fix the problem quickly.

If you’re running into weird heating and cooling behavior with your new Nest, reach out to us at 224-412-8308 to schedule your appointment right away.