The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or gone and can adjust temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it yourself or hire a HVAC pro like Controlled Comfort HVAC. If you’re installing it on your own, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem as the thermostat can draw adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate power, Nest says you may run into some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is producing odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t turn on or turns off and on rapidly in a short period of time.

You might think something is wrong with your heating and cooling system, but if you just started using the Nest, it’s best to begin with your thermostat right away. This is especially true if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat pro such as one from Controlled Comfort HVAC can support you. We can diagnose the malfunction and put in a C-wire, if necessary.

Smart thermostats such as the Nest are made to make your life simpler, through automatic energy-efficient programming and the option to check settings while you’re away from home. It’s a frustrating experience when yours won’t run properly, but our heating and cooling specialists at Controlled Comfort HVAC can fix the problem in no time.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, give us a call at 224-412-8308 to set up your appointment now.