At Controlled Comfort HVAC, we know that picking a company you can trust to perform AC repair in Carpentersville is important. We know how important it is to find a reliable company that does fantastic work. We can help. Getting the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? An experienced company with long-term employees is typically a good one.
  2. Is your company insured? Any expert that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with industry trends and developments.
  4. Do you have any references you can offer? A trustworthy company that provides AC repair should have a list of references they’ll readily share with you. Check these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make sure to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to ensure the company you choose has experience working on your particular equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Controlled Comfort HVAC a call at 224-412-8308. We’re happy to help!